{"id":69187,"date":"2021-02-12T12:41:27","date_gmt":"2021-02-12T11:41:27","guid":{"rendered":"https:\/\/onceperfume.com\/?page_id=69187"},"modified":"2021-03-25T11:37:00","modified_gmt":"2021-03-25T10:37:00","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/www.onceperfume.com\/en\/assistenza\/","title":{"rendered":"ASSISTANCE"},"content":{"rendered":"

[fusion_builder_container type=\"flex\" hundred_percent=\"no\" hundred_percent_height=\"no\" min_height=\"\" hundred_percent_height_scroll=\"no\" align_content=\"stretch\" flex_align_items=\"flex-start\" flex_justify_content=\"flex-start\" flex_column_spacing=\"\" hundred_percent_height_center_content=\"yes\" equal_height_columns=\"no\" container_tag=\"div\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" status=\"published\" publish_date=\"\" class=\"\" id=\"\" link_color=\"\" link_hover_color=\"\" border_sizes=\"\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" spacing_medium=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" spacing_small=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_dimensions_medium=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_dimensions_small=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\u2033 box_shadow_spread=\"0\u2033 box_shadow_color=\"\" box_shadow_style=\"\" z_index=\"\" overflow=\"\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\u2033 gradient_end_position=\"100\u2033 gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\u2033 background_color=\"\" background_image=\"\" background_position=\"center center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\u2033 background_blend_mode=\"none\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\u2033 video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" absolute=\"off\" absolute_devices=\"small,medium,large\" sticky=\"off\" sticky_devices=\"small-visibility,medium-visibility,large-visibility\" sticky_background_color=\"\" sticky_height=\"\" sticky_offset=\"\" sticky_transition_offset=\"0\u2033 scroll_offset=\"0\u2033 animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\"\" filter_hue=\"0\u2033 filter_saturation=\"100\u2033 filter_brightness=\"100\u2033 filter_contrast=\"100\u2033 filter_invert=\"0\u2033 filter_sepia=\"0\u2033 filter_opacity=\"100\u2033 filter_blur=\"0\u2033 filter_hue_hover=\"0\u2033 filter_saturation_hover=\"100\u2033 filter_brightness_hover=\"100\u2033 filter_contrast_hover=\"100\u2033 filter_invert_hover=\"0\u2033 filter_sepia_hover=\"0\u2033 filter_opacity_hover=\"100\u2033 filter_blur_hover=\"0\u2033][fusion_builder_row][fusion_builder_column type=\"1_2\u2033 layout=\"1_2\u2033 align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\u2033 order_small=\"0\u2033 dimension_spacing_medium=\"\" dimension_spacing_small=\"\" dimension_spacing=\"\" dimension_margin_medium=\"\" dimension_margin_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_medium=\"\" padding_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes=\"\" border_color=\"\" border_style=\"solid\" border_radius=\"\" box_shadow=\"no\" dimension_box_shadow=\"\" box_shadow_blur=\"0\u2033 box_shadow_spread=\"0\u2033 box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\u2033 gradient_end_position=\"100\u2033 gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\u2033 background_color=\"\" background_image=\"\" background_image_id=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\u2033 filter_saturation=\"100\u2033 filter_brightness=\"100\u2033 filter_contrast=\"100\u2033 filter_invert=\"0\u2033 filter_sepia=\"0\u2033 filter_opacity=\"100\u2033 filter_blur=\"0\u2033 filter_hue_hover=\"0\u2033 filter_saturation_hover=\"100\u2033 filter_brightness_hover=\"100\u2033 filter_contrast_hover=\"100\u2033 filter_invert_hover=\"0\u2033 filter_sepia_hover=\"0\u2033 filter_opacity_hover=\"100\u2033 filter_blur_hover=\"0\u2033 last=\"false\" border_position=\"all\" first=\"true\" spacing_right=\"\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\"]<\/p>\n

CUSTOMER SERVICE<\/span><\/h1>\n

[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\"]<\/p>\n

Monday - Friday: 09:00 - 13:30 and 14:30 - 18:00<\/span>
\n<\/span>For more information: <\/span>info@onceperfume.com<\/span><\/a>\u00a0<\/span><\/p>\n

Telephone customer service: <\/span>+39 0817590289<\/span><\/a><\/p>\n

[\/fusion_text][fusion_imageframe image_id=\"69191|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\" filter_hue=\"0\u2033 filter_saturation=\"100\u2033 filter_brightness=\"100\u2033 filter_contrast=\"100\u2033 filter_invert=\"0\u2033 filter_sepia=\"0\u2033 filter_opacity=\"100\u2033 filter_blur=\"0\u2033 filter_hue_hover=\"0\u2033 filter_saturation_hover=\"100\u2033 filter_brightness_hover=\"100\u2033 filter_contrast_hover=\"100\u2033 filter_invert_hover=\"0\u2033 filter_sepia_hover=\"0\u2033 filter_opacity_hover=\"100\u2033 filter_blur_hover=\"0\u2033]https:\/\/onceperfume.com\/wp-content\/uploads\/2021\/02\/once-assistance.jpg[\/fusion_imageframe][\/fusion_builder_column][\/fusion_builder_column type=\"1_2\u2033 layout=\"1_2\u2033 align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\u2033 order_small=\"0\u2033 dimension_spacing_medium=\"\" dimension_spacing_small=\"\" dimension_spacing=\"\" dimension_margin_medium=\"\" dimension_margin_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_medium=\"\" padding_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes=\"\" border_color=\"\" border_style=\"solid\" border_radius=\"\" box_shadow=\"no\" dimension_box_shadow=\"\" box_shadow_blur=\"0\u2033 box_shadow_spread=\"0\u2033 box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\u2033 gradient_end_position=\"100\u2033 gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\u2033 background_color=\"\" background_image=\"\" background_image_id=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\u2033 filter_saturation=\"100\u2033 filter_brightness=\"100\u2033 filter_contrast=\"100\u2033 filter_invert=\"0\u2033 filter_sepia=\"0\u2033 filter_opacity=\"100\u2033 filter_blur=\"0\u2033 filter_hue_hover=\"0\u2033 filter_saturation_hover=\"100\u2033 filter_brightness_hover=\"100\u2033 filter_contrast_hover=\"100\u2033 filter_invert_hover=\"0\u2033 filter_sepia_hover=\"0\u2033 filter_opacity_hover=\"100\u2033 filter_blur_hover=\"0\u2033 last=\"true\" border_position=\"all\" first=\"false\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\u2033 animation_offset=\"\"]<\/p>\n

SHIPPING<\/span><\/h1>\n

ORDER FULFILLMENT<\/b>
<\/span>Shipments leave on business days only: Monday through Friday.
Orders placed on Friday will be processed the following Monday.
Orders placed on Saturday and Sunday will be handled by the following Tuesday.<\/p>\n

FOLLOW UP ONLINE ON ONE'S SHIPMENT
<\/b>The Customer will receive an e-mail with the code (tracking number) provided by\u00a0GLS<\/em>, which will allow them to check the progress of their shipment at any time.<\/p>\n

DELIVERY TIME<\/b>
<\/span>Delivery time varies according to the target areas of the products.
Italy:<\/strong> delivery is tentatively expected within three working days from the date of shipment.
European Union countries:<\/strong> delivery is tentatively expected within four working days from the date of shipment.<\/p>\n

[\/fusion_text][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]<\/p>","protected":false},"excerpt":{"rendered":"

[fusion_builder_container type=”flex” hundred_percent=”no” hundred_percent_height=”no” min_height=”” hundred_percent_height_scroll=”no” align_content=”stretch” flex_align_items=”flex-start” flex_justify_content=”flex-start” flex_column_spacing=”” hundred_percent_height_center_content=”yes” equal_height_columns=”no” container_tag=”div” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” publish_date=”” class=”” id=”” link_color=””<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-69187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/pages\/69187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/comments?post=69187"}],"version-history":[{"count":8,"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/pages\/69187\/revisions"}],"predecessor-version":[{"id":80275,"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/pages\/69187\/revisions\/80275"}],"wp:attachment":[{"href":"https:\/\/www.onceperfume.com\/en\/wp-json\/wp\/v2\/media?parent=69187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}