Terms of sale
Terms of sale
These general conditions may be updated or modified at any time by the supplier who will provide communication through the appropriate communication channels to customers. The consumer undertakes, whenever there is a modification to these general conditions, to print and keep them.
SUBJECTS OF THE CONTRACT
– Supplier (hereinafter also referred to as onceperfume.com): the company Dremar Parfum International Srl, with registered office in Via Boscofangone snc – Interporto Campano Lotto D1 – Modules 235/236 – 80035 Nola (NA) – PI:07160081217
– Customer: the subject identified by the data entered at the time of registration or first purchase
SUBJECT OF THE ONLINE CONTRACT AND ITS DEFINITION
By “online” sales contract we mean a distance contract, i.e. a legal transaction concerning movable goods and/or services stipulated between a supplier, onceperfume.com, and a consumer and/or customer within the scope of a distance selling system organised by the supplier who, for such contract, uses exclusively the distance communication technology called “internet”. All contracts, therefore, will be concluded directly through access by the consumer and/or customer to the website corresponding to the address www.onceperfume.com, where, following the appropriate procedures, he/she will conclude the contract for the purchase of the goods. The supplier may, at his/her discretion, request the consumer and/or customer to confirm the order placed. By consumer we mean any natural person who, in contracts for the sale of consumer goods, acts for purposes other than any entrepreneurial activity carried out.
DELIVERY METHODS
For each order placed on onceperfume.com, Dremar Parfum International Srl issues a receipt or, for customers who have and have entered their VAT number in their personal data, an invoice for the material shipped, also sending it via email to the person who placed the order, pursuant to art. 14 DPR 445/2000 and DL 52/2004. The information provided by the Customer at the time of ordering will be used to issue the invoice. No changes to the invoice will be possible after it has been issued, nor will it be possible to issue an invoice after the order has been processed for Customers who have not provided their VAT number at the time of ordering.
Dremar Parfum International Srl will process the order within 24 hours of receiving payment. The shipment will be made by GLS express courier which will deliver the goods within the following 24 hours (48 hours for islands and remote or hard-to-reach areas).
Dremar Parfum International Srl assumes no responsibility for any delays caused by the courier.
RIGHT OF WITHDRAWAL
Pursuant to and for the purposes of articles 64 et seq. of Legislative Decree no. 206/05, the Customer may exercise the right of withdrawal, without any penalty and without specifying the reason.
The Customer must follow the following simple procedure:
1) Send a request for the Right of Withdrawal via a simple email to the site manager at the address within 10 working days of receiving the goods and in case of problems contact +39 0817590289
2) Use a courier of your choice to ship the product to Dremar Parfum International Srl – Via Boscofangone snc – Interporto Campano Lotto D1 – Modules 235/236 – 80035 Nola (NA) – carefully packaged in the original packaging, inserting inside it a copy of the Authorization email received as a response from the ONCE Perfume Manager.
Dremar Parfum International Srl will refund, via bank transfer, the cost indicated in the purchase order including the initial shipping costs (shipping costs incurred by the customer to return the goods will not be refunded), within 30 days of receiving the goods.
The right of withdrawal cannot be applied if the returned product is not intact, meaning any damage not due to transport (lack of original packaging, absence of integral parts of the product, etc.).
DISCOUNTS AND VOUCHERS
Discounts cannot be combined for a single order.
The company may decide not to issue the voucher unilaterally in case of suspected irregularities.